Customer Billing and Reporting Associate

Number of openings: 1

Compensation:

● Internship: Rs. 15,000/- per month

● Full-time: 3 - 4 LPA per annum

Job Location- Remote/Work from home

Position Summary:

The Customer Billing and Reporting Associate is responsible for managing customer billing

processes and generating accurate billing reports. This role involves handling customer billing

inquiries, resolving billing discrepancies, and preparing detailed reports to track billing activities

and performance metrics. The ideal candidate will possess strong analytical skills, attention to

detail, and excellent communication abilities to ensure timely and accurate billing and reporting

for the organization.

Key Responsibilities:

Customer Billing Management:

● Generate and process customer invoices accurately and promptly, adhering to billing agreements and schedules.

● Address customer billing inquiries and concerns promptly and professionally, ensuring clear explanations and resolution of issues.

● Review billing data for accuracy and completeness, maintaining data integrity and compliance with standard procedures and regulations.

● Collaborate with internal teams, such as sales and customer support, to effectively resolve billing-related issues and inquiries.

Account Timesheet Reconciliation:

● Perform regular reconciliation of account timesheets, ensuring the accuracy and completeness of records.

● Follow up on discrepancies and discrepancies to ensure timely resolution and alignment with billing processes.

Creating Billing Sheets and Invoicing:

● Create billing sheets based on provided data and customer agreements, ensuring accuracy and completeness of information.

● Raise invoices with customers in a timely manner, adhering to billing schedules and requirements.

Payment Follow-up and Management:

● Manage all payment follow-ups with customers, ensuring timely receipt of payments and resolution of any outstanding issues.

● Maintain records of payment status and communicate effectively with internal teams regarding payment updates.

Financial Reporting:

● Create profit and loss statements to track revenue and expenses, providing insights into financial performance.

● Analyze financial data to identify trends and opportunities for improvement, presenting findings to management as needed.

Qualifications and Skills:

● Bachelor's degree in accounting, finance, business administration, or a related field preferred.

● Strong analytical skills with the ability to interpret complex data and generate actionable insights.

● Proficiency in billing systems, accounting software, and Microsoft Excel for reporting and analysis.

● Effective communication and interpersonal skills for professional interaction with customers and stakeholders.

● Strong problem-solving abilities to resolve billing discrepancies and customer issues efficiently.

● Ability to prioritize tasks, manage deadlines, and thrive in a dynamic environment.

● Knowledge of billing regulations, compliance standards, foreign currencies, and best practices is preferred.

Perks:

● Remote work.

● Potential for conversion to a full-time position based on performance.

● Internship certificate after successful completion.