Zinger understands natural language to respond to content, data, and systems queries.
Zinger respond to all policy, procedure, benefits, payroll ,and employee related questions instantly, personalize by role, region, and employment type.
Zinger auto-executes routine service requests via APIs on various third party systems.
Zinger can find the right SMEs to help on complex issues and initiate a live teams/slack chat session and learns from the Conversation to update itself.
Zinger can help employees create tickets in Teams and routes tickets to the relevant Teams channels for inflow response and resolution.
Zinger can help HR update KB; send out surveys and announcements; and get insights conversationally without having to learn complex Softwares.