Convert Content into
Conversations,
Automatically.

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Are you manually creating FAQs, Intents, and Entities?

Let our Knowledge Engine do the heavy lifting for you.

Knowledge Extraction

Solution: HR Software and ticketing systems
Create FAQs and Short Answer Snippets from long format documents and videos to respond to informational queries.

Task-list Creation

Extract tasks, intent, and entities from user guides and API documentation to respond to transactional queries.
Solution: Digigtal Adoption Tools

Structured Data Conversion

Solution: Mooc, Mentoring Services
Convert unstructured data into structured formats to respond to data queries. Also, convert data into actionable insights and recommendations using ML models.

Zinger’s Knowledge Automation Pipeline

Multi - Source
Ingestion
Knowledge
Extraction
Task - List
Creation
Data Insights
Creation
Ingest
Questions Gen
Tasks from user guides
Data Graphs
Scrape
Auto Tagging
Intent and Entities from
API docs
ML model based
recommendations
Chunk
KI - NLP
Link extraction from
software menu
Data API query library

Knowledge Extraction for Content Support

Knowledge base and FAQ creation is a very time-consuming activity. Zinger can automatically create Q&A pairs from long-format documents, videos, and websites. To help users get to the exact answer from deep within documents we’ve built the following toolsets.

- Q&A generation 
- Auto-tagging
- KI-NLP for exact answers

Task Set Creation for Task Support

Training a chatbot to complete tasks is simple compared to determining a set of tasks to configure. Creating a long list of tasks that the bot can perform, and then configuring the forms, flows, and functions to go with it is very time-consuming. Besides, without a menu, it is challenging for the users to know which tasks can be achieved conversationally.

Zinger has developed the following capabilities to build an exhaustive list of tasks from relevant documents to create a universe of tasks.

- Task extraction from Guides/Menus
- Intent and Entity from API documentation
- Link extractor that extracts system, screen, and helpdesk links from documents

Insights Builder for Data Support

Users have to get data and insights from multiple systems. Zinger’s Data and Insight query module is able to use multiple approaches below to service data requests.

- API-based Data Query
- Data Graphs
- ML-based model outputs

Put Training, Maintaining and Scaling chatbots on Autopilot

Say goodbye to manual knowledge base creation, natural language training, and bot flow development with Zinger.

Solution

1

Pull

Intent and Q&A Creator

Auto-generates FAQ database by parsing documents and videos.

Auto-identifies tasks from user guides and help manuals.

Auto-creates Intent and Entities from API documentation.

2

Push

Auto NLU Trainer

Delivers superior NLU performance compared to popular NLU Engines.

Uses Large Language Models,
Pre-Trained Models, and Generative AI to reduce training samples and training iterations


Learn More

3

Guided

Flow Automation

Creates dynamic guided bot flows from user guides and training manuals, automatically.

Auto-creates forms from API documentation.

Uses AI to generate qualifying questions and route to helpdesk.



Learn More

1

Pull

Learn Our Quality
Standard

Make sure your experience meets our bar for expertise, insider access, and connection.

2

Push

Create an experience
page

Your page is how people find you. Make a great first impression by highlighting your expertise and adding high-quality photos.

3

Guided

Start hosting your
experience

As long as your experience meets the standards, you’re ready to add dates and start hosting.

"Thatis why we build Zinger to transform People Experience with highly personalized,timely,  accurate, and conversational HRsupport."

Rujul Pathak at Zendesk
Your business users do not need just any conversational assistant. They need an intelligent productivity engine that responds to questions, recommends actions, and helps them execute tasks without friction.

Turn your Conversational Assistant into a Digital Transformation Agent with Zinger

Zinger is the #1 Autonomous Sales and Service platform.

Zinger is a Business Acceleration Platform that enables businesses to become Autonomous

"Hosting has been so rewarding and life-changing. It’s allowed us to pursue our passion for interior design and helped us realise our niche – that we really love renovating spaces for others to enjoy."
Catherine,
interior designer and Host in Columbus, Ohio
Get Host tips
Zinger is designed to be a Problem Solving Machine that
  • Asks and responds to questions.
  • Recommends content and actions.
  • Activates & automates actions flows.
Self trained response engine
Zinger,
  • Contextually responds to questions.
  • With exact answer from deep within documents, videos, web pages and
    databases.
  • There is no need to create FAQs and knowledge bases. Zinger creates Q&A pairs automatically without any traning.
intelligent recommendation system
Zinger,
  • Recommends the next steps and content based on profile, performance, process flows, past activity, and preference.
  • Its ML-based analytics engine generates success patterns to predict and prescribe accurately.
  • AI-based insight engine that gleans usage and impact patterns to help with decision-making.
Experience and Execution Engine
Zinger,
  • Automates actions via conversational requests or machine-to-machine triggers.
  • It allows no-code conversational apps to be built to activate collaborative workflows within Teams, Slack ,and Google Chat.
  • Its automated guided instruction generation from user manuals to help with Digital Adoption and change management.

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How to get started on Airbnb

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Here's what every Host needs to know about pricing and payouts.

Designing your space

Designing your space for guests can be a quick way to boost your bookings.

id="Secrets from a seasoned Superhost"

Superhost Nikki shares her tips, from setting up to standing out.

Why host on Airbnb?

Hosts reveal what they love about sharing their space on Airbnb.

How to get started on Airbnb

From creating your listing to prepping your space, learn how to start hosting.

How to earn money on Airbnb

Here's what every Host needs to know about pricing and payouts.

Connect with our experts for a free consultation and a personalized demo.

We'll share more about Conversational AI technology and give access to live webinars.
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